Which are The Topmost Cash on Delivery Courier Companies In India?

0
459
Top 10 courier companies in India

Whether it’s the charm of not having to make an immediate payment while buying something, or be it the lack of enough trust for the seller, the cash on the delivery concept in e-commerce has skyrocketed in a massive way.

India marks a business of 160 + crore for the logistics sector pushing it to the list of the top booming industry in the country as well in the foreign lands.  As the eCommerce business rises at an ever-increasing pace, it is important to select the best logistics and courier company for your business. In this article, you will come across the top logistics companies operating in India and their unique value proposition that will just suit to a tee. Have a look…



The evolution of e-commerce business has not only increased the percentage of people buying things online but has also contributed to the substantial economic growth of the country. The e-commerce sector has witnessed massive growth, and the statistics are unbelievable.

According to the survey conducted by Confederation of Indian Industry, it has been seen the despite the low usage of internet in certain parts of the country, the e-commerce sector has tripled its turnover from 20,020 crores to 83,096 crores between 2010 and 2014. And it can be predicted that by 2020, the turnover might reach to near about 660,000 crores.

There are a lot of factors, that makes COD in e-commerce one the most convenient and trustworthy mode of payment, and some of the major reasons are listed down below.

The Advantages of cash on delivery courier Company in India

For Customers:

The familiarity and Trust

Advantage of COD for customers

Being a developing country, there are a lot of places in India which has not digitalized enough yet. Most people living in the outskirts (the rural and suburban area) are unfamiliar with internet banking, even if they have a bank account. Hence they prefer the familiar and trustworthy way of buying things online. Cash on Delivery in such cases provides reliability and an easy way of making payments.

The Security

One of the major advantages of Cash on Delivery in e-commerce is the maintenance of security.

No financial information is given out and hence the customer can stay assured of being free of any kind of fraud. It also staves off the tension of refund in case of non-delivery of the product. The customer can pay only after they get the product in hand. In that way, there is no risk of any kind of money loss.

Product Quality issues

Paying via COD, allows the customer to check the quality of the product before payment. In case the product is defective or somehow a different product has been delivered, he/she can always return it without paying

For Sellers

Advantage of COD for sellers

Great Marketing strategy

Sellers giving out the options of COD, are earning great popularity among its target customers and are receiving a good amount of revenue through the process.

Building trust

Sellers giving out their products without taking up immediate payments are building their trust among potential customers.

The best cash on delivery courier companies in India

the return statistics of courier companies

In an infographic published in Invespcro, it has been stated that 30% of the total product ordered online receive a return request from all over India. It is calculated that 20% of the customer receive a damaged product. 22% of them gets a different product than what was ordered. 23% of them receive a complete wrong product. A part of the statistics also constitutes to other logistics issues.

To everyone who is seeking out an answer here, let us tell you whenever you are running a business you become the front face before a customer. They don’t see the courier companies in India that you are tied up with. They see you. So any sort of mishap leads to your reputation being at stake.

So if you are looking for the best cash on delivery courier service in India, for your business, then you must familiarize yourself with the current statistics and scenarios. Go for the courier companies in India who have the record of the lowest return rates, and can fix all the delivery issues within 24hours. In this way, it will become easy for you to make the correct choice. Not only that if all these logistics constraints are removed, then you can stay assured that there will be no return requests. Every company has its own advantages and disadvantages and the topmost courier companies in India are given below.

Blue dart

They are currently the topmost cash on the delivery courier service provider in India. 

Bluedart logo
Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
17,677 pin codesFreeDepends on the product amountYesNo 

They ship to over more than 17,677 pin codes including India and outside. The pricing is weight-based and their price finder feature will help you to calculate your logistics cost. They are decent and trustworthy when it comes to efficient delivery. Their services are time-bound and they undergo regulatory clearances to prevent confusions and errors.

DHL

It is an old courier company providing good delivery service.

DHL
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
6500 pin codesFreeDepends on the product amountNoNo 

Their services are reliable and fast. However, there are quite a number of limitations when it comes to Cash on Delivery. For the retailers, the amount shows up in their bank account within 1-2 days of the product delivery. If you face a return request you will have to wait at least 3- 7 business days for product return.

FedEx

It is one of the fast and reliable courier services. However, when it comes to cash on delivery there are quite a few limitations.

Fedex
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
6000 pin codesFreeDepends on the product amountYesNo 

The cash on delivery of FedEx works upon a specific set of rules. So you can avail the option only if you fall under those categories. You can check the terms and conditions by visiting their site. According to me, FedEx is better if the product is prepaid. They have quite a lot of policy which can be really confusing at times.

India post

Without a doubt is another great cash on delivery courier service. The company was holding the top position for quite a long time before a few other companies crossed its position.

India Post
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
26000 plus pin codesFreeDepends on the product amountYesNo 

It is another great cash on delivery courier service company in India. It is extremely reliable and their word of mouth is vouched by their quality of service. They cover the highest pin codes among all the other courier companies. They do not have a minimum order amount. One of the added advantages of India post is that if you are shipping products of less than  35 kgs, then your pick up cost will be absolutely free.

Delhivery

It is another well-known courier company. They ship to almost 14000 pin codes across India. They take a little extra time to deliver, but you can stay rest assured that your product will reach your customer undamaged.

Delhivery logo
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
14,000 pin codesFreeDepends on the product amountYesNo 

They cover three trips in case of non-delivery. But their charges are high as compared to the above-mentioned courier companies.

DTDC

It is famous for handling deliveries in both express and cargo mode in India. The domestic parcels are shipped via road, while heavy deliveries are done through cargo.

DTDC logo
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
10,000 pin codesFreeDepends on the product amountYesNo 

The cost is decent, but the delivery takes quite an amount of time. In case the delivery is delayed, the freight charges increases and you will have to pay an extra delivery charge for your product. It is good if you are shipping products within a small distance range.

Gati

It is also an old logistics company established in 1989. They provide services over more hundred critical locations and their warehouses are spread over 3.3 million square feet. Their pricing varies based on the weight of the product that you are shipping.

gati logo
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
19,000 pin codesFreeDepends on the product amountYesNo 

First Flight

It is one of the oldest courier companies in India that provides the cash on delivery service. It was established in 1986 and currently have a base of more than 17000 employees.

FirstFlight
Delivery areaSetup FeeShipping CostCOD FacilityShipping Verification
4,500FreeDepends on the product amountYesNo 

Xpressbees

Xpressbees is an e-commerce logistics company in India offering reliable logistics services and solutions. Their on-time delivery is popular through our extensive network across India.

Xpressbees

With cash on delivery facility and easy return policy, they are a good logistics service provider.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
8451 pin codesFreeDepends on the product amountYesNo 

Top Logistics company in India (2019)

India marks a business of 160 + crore for the logistics sector pushing it to the list of the top booming industry in the country as well in the foreign lands.  As the eCommerce business rises at an ever-increasing pace, it is important to select the best logistics and courier company for your business. In this article, you will come across the top logistics companies operating in India and their unique value proposition that will just suit to a tee. Have a look…

Aramex

When it comes to business, Dubai, UAE never held itself back. It is sane that one of the best logistics, mail delivery service company Aramex (1982, Dubai), founded by Jordanian Fadi Ghandour and Bill Kingson is the first Arab based company to be registered with the NASDAQ stock exchange. Since its incursion, Aramex is today operational in 120+ locations is 33 countries across the globe. 

Aramex makes sure that advanced warehousing and a wider supply chain must play the trick to reduce operational complexity and increase productivity. There advanced express courier system is one of the most trusted services among the range that Aramex offers. Their efficiency is mostly based on their effective service, on-time delivery, minimum cost charged and pan India container freight services. Wait! You can rely on Aramex for a range of other services as well. Among its most rated air, sea and land logistics and courier services include freight forwarding, logistics, supply chain management, etc.

So, if you want to try how innovation and technology are driving the world logistics market, try sending your parcel with Aramex. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
120 plus locationsPaidDepends on the product amountYesNo 

Go Javas

Have you ever experienced to see how tailored customer service and custom solutions can lead to efficiency? Here comes GoJavas next in the list. 

GoJavas is one of the leading logistics and supply chain management companies, established in the year 2013 with a zeal to provide the most reliable, prompt logistics services and supply chain solutions. The company operates with more than 50,000 sq ft. of warehousing space with advanced technological support to drive heavy operations. The passionate team at GoJavas has shown excellent results in India and has also set its footprints in the international market. Moving along, the company has been a part of the online market giant Jabong but over time has evolved to their masters.

GoJavas has a unique value proposition towards the courier and logistics service. Their motto is to make their customers happy who will then come back to no other than GoJavas. They say, they deliver a smile every 1.2 seconds. This service is best suited for long term trust and partnership with the customers. GoJava today operates with more than 2,500 pin codes in more than 100 cities and is expanding rapidly. 

The online website is quite advanced and lets you efficiently track your order anytime. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
2,500 pin codesPaidDepends on the product amountYesNo 

Source: http://gojavas.com/

eCOM Express

We all know what buzz has eCommerce giants like Flipkart, Amazon, Big Basket and more have created. We are today accustomed to ordering almost anything and everything building our connection with these brands. However, it wouldn’t be wrong to say, without a stronger logistics and courier service to bring your parcels and order right at your doorstep, the entire eCommerce industry would have faced the challenge.

eCOM Express has been the backbone to many such eCommerce businesses in India backing them up with the best in the class delivery system since 2012. It not only delivers faster but also caters to be one of the most reliable courier services in India, but the company also brings a range of expert services including Order fulfillment, OC Reverse Logistics, ECOM network services, etc. among its most rated services.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
DomesticPaidDepends on the product amountYesNo 

TNT Express

Next in the list comes one of the most famous Netherland based courier delivery service companies TNT Express who has been delivering documents, freight pieces, and parcels to more than 200 countries across the globe.

The hint of quality parcel delivery service can be noticed through the reach TNT Express has over the world and their ability to maintain a steady supply chain and demand planning coordination. The company ranks the best at times of emergency delivery of documents and freight pieces across the world. The company’s unique value proposition lies with its hardworking and dedicated employees who add every bit to their efficiency. Not to forget, they are proven to deliver thousands of parcels with care and attention. TNT Express, now a subsidiary of its once heavy rival FedEx that has boosted up their performance over the years.  

The company provides delivery services through road and air in Europe, the APAC region, the USA, the Middle East, and Africa. TNT Express relies heavily on its advanced warehouse management system and supply chain management system. It is much easier for you to avail of their service through their mobile app and even through their interactive website that efficiently lets you track and manage your order.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
Over 200 countriesPaidDepends on the product amountYesNo 

Overnite Xpress limited

Well, we have seen this far how the leading logistics and parcel delivery vendors have focused on their client’s trust and service experience while keeping the cost as low as possible. Next, in the list, we bring you another leading international and domestic courier service provider, Overnite Xpress limited. As said by the company’s Chairman and MD, O.P. Rajgarhia, ‘Overnite Xpress is committed more towards becoming the most preferred service partner and therefore maintaining a long term business relationship with the clients.’

The company was established in the year 1987 dominating major metros including Delhi, Chennai, Mumbai, and Kolkata. Today the company has raised to booming heights while delivering and connecting hundreds of businesses with their customers all over India. The company is best known for its door-to-door and tailored service across the country. The courier service company is unique in its terms and has the zeal to play an important role in the eCommerce industry in India.

If you have just started your eCommerce business, never settle down until you have a stronger logistics and delivery system in hand. Give Overnite Xpress a try and let your customers enjoy the quick, reliable and supportive delivery ever. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
DomesticPaidDepends on the product amountYesNo 

United Parcel Service

The Americas is always known for dealing with heavy shipments and business traffic that depends mostly on their logistics and transportation services. The solution needed to be stronger as well.

Back in 1907, James Casey founded the American Messenger Company that latter expanded and diversified with the name United Parcel Service. The company went public in 1999, booming as trusted logistics and heavy shipment solutions among most of the major import & export businesses. UPS surely comes in the list of best logistics services with it experienced service over the years. 

Apart from the USA, the company has a great market value in India as well.  Several companies and organizations entrust UPS for their reliable multi career service across the globe. Yes, package delivery across the globe has never been more easy and reliable. This multi-billion-dollar company has run with a single motto of encouraging commerce across the globe. It won’t be wrong to say, In India, UPS has not only contributed in facilitating trade and commerce with other countries but has also contributed to its development. Their specialized transportation and logistics services are a major drive-through for trade exchanges.  

Sometimes it does sound true; the bigger, the better! 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
Domestic and internationalPaidDepends on the product amountYesNo 

Palande courier services 

Going by, our next best logistics and courier delivery vendor is Palande courier services established in 1968 by Mr. Yeshwant V Palande. The company started with a capital of $100 delivering couriers between Pune and Mumbai. Over the years, Palande courier services have developed in its reach and services parallelly providing over a range of services. The enterprise today operates with more than 300 centers and 400 serviceable locations in Maharashtra alone with a central head office in Pune.

The company has maintained a well-built reputation while demanding a major business presence in Maharashtra. The company deals with 6,000,000 packets weighing around 1,600,000 Kgs every year without a flaw.

If you are in Maharashtra and wanted to get anything delivered, you must reach out to Palande courier services. They will be right at the doorstep within 24/48 hours anywhere in the state. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
400 serviceable locationsPaidDepends on the product amountYesNo 

TrackOn Courier

Trackon Couriers Pvt. Limited, earlier known as Comcour Couriers Pvt. Ltd was established in 2002 with just two offices in Delhi and Mumbai. The courier delivery company today delivers across the length and breadth of the country through rail, air, and road.

The unique part for the company setting its business operations apart from others is the way it has utilized information technology in adding value to its core business objectives. The interactive and featured company website is designed to handle any kind of delivery and consignments and any size. Working in teams, the enterprise has a lot of services for aiming towards customer satisfaction. The efficient e-solution offered by Trackon Couriers is interactive and lets you track your order more efficiently. The company today operates in over 1400 locations across the country and handles 1,80,000 shipments per day within its vast network.

Trackon Couriers can be the top choices while delivering any kind of parcel, document, and freight within India.  The efficiency is better to be tested than described in words.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
1400 serviceable locationsPaidDepends on the product amountYesNo 

Mirakle Couriers

A great venture toward humanity, Mirakle Couriers is in initiative towards employing deaf adults, men, and women aiming to help them achieve their financial independence. Not much to be expected in terms of faster delivery, but this national award-winning company has made it to the top list as a leading courier supply chain operating in Mumbai and delivering happiness across India and globally. Mirakle Couriers works for several well-known businesses including Aditya Birla Group, Godrej. IDFC, Mahindra and a lot more. The company is surely among the best logistics vendors operating largely in Maharashtra. While they do offer delivery services in the major metro city across the country, their services are yet to reach some of the remote villages. But the team of aspirants does have the zeal and enthusiast to dominate the logistics and courier service market very soon.

The pickups are usually done at 5:30 PM – 6 PM daily and the deliveries are completed within 1-2 business days pan India and 2-3 business days internationally. The strategically operating company, rather a community does no over-promises and keeps its motto straight forward towards logistics and courier delivery systems.

You can surely try your next parcel delivery through them and feel how efficiently they work despite the challenges they face. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
Major metro citiesPaidDepends on the product amountYesNo 

eCourierz

The high rates of courier services have always been a major roadblock in the development of the logistics industry. But with time, many logistics, import-export, and shipping companies have readily brought down the cost for multi-carrier shipping.

eCourierz is one of the leading examples of technologically driven logistics and shipping solution providers who have not only introduced Software as a Service into logistics but promises to provide the cheapest yet quality experience to their clients.  The company is a preferred choice for many leading businesses for domestic and international shipping, import and export, bulk order shipment and a lot more. Their unique value proposition lies in their strategic expertise towards integrating cloud and AI technology to provide the best and accurate solutions.

Established in the year 2015, eCourierz today operates through over 15000 pin codes with COD services across 200 cities in India. The company presents tie-ups with world-class courier partners like FedEx, DHL, TNT, DHL eCommerce, Gati, Bombino Express, Antron, etc. effectively handling domestic and international shipments. The company has made it to the list based on its vision to deliver cutting edge logistics technology solutions and would be my first recommendation to any eCommerce businesses.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
15000 pin codesPaidDepends on the product amountYesNo 

Source: https://www.crunchbase.com/organization/ecourierz-com#section-overview

Agarwal Packers and Movers

So far we have discussed logistics vendors who deal with either bigger shipments, importing and exporting bulk cargos and even companies connecting across cities to deliver parcels or couriers. Next in our list comes, an India based logistics and carrier service providing Packing and Moving, Household Shifting, car carrier services as well as Industrial relocation. 

This is one of a kind approach towards logistics and parcel delivery system. The team of experts at Agarwal Packers are more inclined towards resolving any roadblocks for house movers and shifters. This team of trusted men are focused and dedicated to their job and does prioritize deadlines of shipments and package delivery. Many of the users have positively reviewed their work and have let us how the care they take for your precious cargo.

When house shifting or shifting up your business seems hard, try reaching out to Agarwal Packers and relax while all your parcels, equipment, appliances will be moved to the new location safe and sound. 

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
DomesticPaidDepends on the product amountYesNo 

On Dot Couriers & Cargo

on dot courier

Finally, we are down to the other best logistics service provider, both domestically and internationally, OnDot Couriers & Cargo. No less than any other leading logistics and courier service provider in India, the company went public in the year 1991.

The Delhi based logistics giant has leaped steps of success right after its inception while operating in major cities across pan India. Today the company not only holds a major demand in the domestic logistics and courier shipping market but also commands a greater amount of logistics and cargo consignment in the international market. OnDot Couriers & Cargo has surely made it to the list of best logistics service providers in India based on their value proposition, merit, and testimonials.

The emerging business is one of the most recommended at times of sending over parcels and documents across India. 

The logistics sector in India is considered as one of the booming markets held across the globe. While lots of major MNC eCommerce business have made India their hub, a proper supply chain management becomes a challenge. The more reliable the delivery and logistics service is, the more efficient will the business work. Most in the list can be considered for small parcel delivery and document delivery over a short period. Even a few are the best while considering for large shipments and consignment overseas. With the incursion of the latest and advanced analytical and technological solutions, supply chain management has become a lot easier with technologies like live tracking of order, demand planner, predictive analytics and a lot more.

The haul for the best service at a cheaper rate is not always possible. It is a fact that you either pay less or pay more of the quality of service that you would get. All of the listed logistics service providers are way ahead in their value proposition and bring the most reliable and pocket-friendly service.

Delivery areaSetup FeeShipping costCOD FacilityShipping Verification
Domestic and internationalPaidDepends on the product amountYesNo 

Choosing the right courier company in India is more crucial than you realize.

One bad service and your whole business can go down.

We hope have been able to answer your question. There are a lot of options to choose from. As a retailer, you must choose your cash on delivery courier service carefully. Make sure the courier company doesn’t keep you waiting after the payment is received from the customer. A lot of low budget companies keeps their customers waiting for months. And if you get a return request, that is going to be an added headache.

Due to these types of poor service quality, the COD option gets a bad name, but it is probably one of the best options to choose if you want to gain your customer’s trust. As an e-commerce business owner, it is extremely important that you retain the customers that you have.  Do proper research and then go for selection. Make the right choice, and you don’t have to worry about unnecessary money loss.

Which courier company to go for?

All these companies are extremely reliable and are pretty consistent since the past few years. So choosing one becomes really difficult without having an experience with any of these companies in real life.

But the major factor you should consider…

It often happens, especially for the start-ups and small e-commerce companies that they don’t always have an experienced team to handle the logistics problems that happen on a daily basis.

Customer service matters a lot for a successful e-commerce business. Hence in such a competitive market, you cannot afford to lose a valuable customer for any logistics failure.

To solve this challenge, Zaiba Sarang came up with this idea of iThink Logistics, so that you can avail any logistics without having to worry about the delivery issues and losing customers.

We are tied up with major courier partners to ease out your shipping even to the remotest corner in India.

With the help of AI-Driven technology, we take guarantee to reduce your eCommerce return rate significantly.

You take care of your business while we take care of your logistics


It’s free!


Conclusion

If you are someone who takes up the services of any of these courier companies, feel free to add your review in the comment section below. In case we have missed something major, you can let us know about that in the comment section below. Until then, happy shipping. 

Looking for an e-commerce shipping solution? Get started with iThink Logistics